Ace the 2025 CPB Certification Exam – Bill Your Way to Success!

The correct answer is Case Management. This approach involves a coordinated process that aids individuals, often students in this context, by assessing their needs through a holistic lens that encompasses academic, career, and social/emotional dimensions. Case management practices are designed to create tailored strategies that promote and enhance positive outcomes in these areas, ensuring that students receive the comprehensive support they require to thrive.

The other options relate to specific areas that do not directly address the promotion and enhancement of academic, career, and social/emotional outcomes in the same holistic manner. For instance, catastrophic cap benefits pertain to insurance coverage limitations in the context of healthcare, and category II codes are used in medical billing for quality measures rather than student outcomes. While case managers play a crucial role in implementing the principles of case management, they are more of a title or role within a system rather than the overarching process itself, which is what promotes and enhances those outcomes.